Emma Dalton, Senior Corporate Travel Consultant at The Travel Authority Corporate Sydney, has recently returned from an insightful (and luxurious) trip to Singapore and Europe.
Emma was invited by The Travel Authority Group’s friends at British Airways and Shangri-La Hotels & Resorts to inspect their luxury offerings first-hand. As she travelled, Emma put BA’s Club World Business Class through its paces aboard the airline’s Airbus and Boeing aircraft.
- BA016 Sydney to Singapore – Boeing 777
- BA012 Singapore to London – Airbus A380
- BA011 London to Singapore – Airbus A380
- BA015 Singapore to Sydney – Boeing 777
On the ground, Emma ran her discerning eye over Shangri-La hotels in Singapore, Paris and London, including some Hotel Jen by Shangri-La properties
CLICK HERE to read about Emma’s Shangri-La hotel inspections in Singapore.
With such high quality ingredients, it’s no surprise that Emma returned to work absolutely buzzing from her BA & Shangri-La experience.
“It was an amazing trip—just incredible”, said Emma.
“From the moment I entered The House lounge in Sydney to the moment I landed home nine days later, the entire experience was absolute luxury. British Airways Club World business class was great. Frankly, the reviews do not do it justice. I have absolutely no hesitation selling and recommending Club World”, added Emma.
British Airways now invites its Sydney Club World and First passengers to The House lounge, rather than the Qantas lounges which have been the airline’s longstanding choice.
However, Qantas lounges remain available to BA flyers under Oneworld alliance lounge access rules.
“The House lounge is quiet and intimate and has a great selection of food. You can have a sit down meal before you board your flight—great if you want to board your flight and get straight to work or sleep”, advises Emma.
Service at The House includes à-la-carte dining with waiter service, shower facilities and unlimited WiFi.
Upon boarding flight BA016, the premium service and comfort continued.
“The luxurious Club World bedding by The White Company is just lovely. I loved that they supply a day blanket as well as a duvet for sleeping. Topped off by the biggest pillows in business class, it’s incredibly comfortable. I slept almost as well as I would in my own bed”, she reports.
Emma also noted some nice touches on the in-flight menu.
“In addition to an impressive wine list, on overnight flights, BA offers an an entrée and desert menu to help passengers maximise sleep time. This is a great option if you want something light before making the most of the comfortable bedding. Breakfast can be ordered in advance so it’s ready for you when you wake up”, says Emma.
Comparing the Club World cabins on different aircraft, Emma notes the configuration on both the A380 and the B777 was very similar, although the A380 did feel a little more updated.
“I was seated upstairs on the A380, but made sure to visit the Club World cabin on the lower level. Interestingly, even though there are more seats downstairs, the higher ceilings did make the cabin feel more spacious than the upper deck”, says Emma.
Of Club World’s forwards-backwards seat layout, Emma says, “I travelled forwards and backwards on different sectors and, apart from take off and landing, I found little difference between travelling one way or the other.”
At Singapore Changi Airport, Emma accessed the British Airways Lounge and Concorde Bar in Terminal 1 before pushing on to Paris via London Heathrow. In transit, Emma made the most of services available at the British Airways Galleries Lounge in Terminal 5.
“At Heathrow T5, I recommend heading straight to the Elemis Spa in the lounge area. The spa offers complimentary 15-minute treatments for BA Club World and First customers. Club World customers can’t book ahead but I secured a spot right away”, says Emma.
“The mini facial was just great after our long-haul flight, and filled in the time before our onward flight to Paris. It was the perfect way to transit T5”, added Emma.
For more information about Emma’s BA experience, simply leave us a note in the form below, or CALL US to discuss your specific requirements.
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