One of the top travel minds in Australia, Sarah Bush co-founded The Travel Authority Group with Peter Hosper in 2004 and brings extensive global experience in the travel and tourism sector. Sarah literally re-defined the meaning of customer service with her remarkable, groundbreaking work in communications and operations, which provided the seamless service model that almost a decade later remains instilled in the company today.

Kicking off her career as a Ticketing Clerk in London more than 30 years ago, Sarah progressed into travel consulting on corporate accounts, entertainment travel, groups and incentive travel, and her passion for travel took hold. She then worked for many years in the entertainment industry where she oversaw travel logistics, groups and events for huge productions including feature films and television series in both the UK and Australia.

Sarah’s work with a range of leading corporate travel brands and her understanding of key motivators driving the travel industry, is what led her to fulfill her dreams of starting up a Travel Management Company (TMC), bringing her unique set of skills to the table in to her own business.

Sarah has a passion for exceptional service levels and standards, handpicking staff that are the best of the best, and striving to remain an employer of choice. As head of the TTA corporate and events teams and vital support to all areas of the business as it grows, Sarah is dedicated to training and mentoring her team to continue raising the bar with customer service levels, as well as strengthening vital relationship with both clients and suppliers.